Last Updated: March 28, 2025
Welcome to Pacific Appliance Solutions. These Terms and Conditions (“Terms”) govern your use of our website (https://pacificappliancesolutions.com/) and the appliance repair services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services
- Scope: We provide repair, maintenance, and diagnostic services for household appliances, including but not limited to refrigerators, washers, dryers, ovens, and dishwashers.
- Service Requests: You may request services via our website, phone, or email. All appointments are subject to availability and confirmation by us.
- Service Area: Services are provided within [insert service area, e.g., “the Greater Seattle Area”]. Additional fees may apply for travel outside this area.
2. Pricing and Payment
- Estimates: We provide cost estimates based on the information you provide. Final costs may vary depending on the complexity of the repair, parts required, and labor, with your approval for additional charges.
- Payment Terms: Full payment is due upon completion of the service unless otherwise agreed. We accept [insert payment methods, e.g., “credit/debit cards, cash”].
- Late Fees: Unpaid invoices may incur a late fee of [insert percentage, e.g., “1.5% per month”] on the outstanding balance.
3. Appointments and Cancellations
- Scheduling: We will make reasonable efforts to accommodate your preferred appointment time. You will be notified of the technician’s estimated arrival window.
- Cancellations: You may cancel or reschedule an appointment at least [insert time, e.g., “24 hours”] in advance without charge. Late cancellations or no-shows may incur a fee of [insert amount, e.g., “$50”].
4. Warranties and Guarantees
- Service Warranty: Repairs are warranted for [insert duration, e.g., “30 days”] against defects in workmanship. This does not cover misuse, improper maintenance, or unrelated issues.
- Parts Warranty: Replacement parts carry the manufacturer’s warranty, typically [insert duration, e.g., “90 days”]. We are not liable for part defects beyond facilitating manufacturer claims.
- No Guarantee: We cannot guarantee that all appliances can be repaired, especially if parts are obsolete or damage is irreparable.
5. Customer Responsibilities
- Access: You must provide safe and unobstructed access to the appliance and work area.
- Information: You agree to provide accurate details about the appliance and issue to ensure proper service.
- Safety: You are responsible for securing pets and removing hazards from the service area.
6. Limitation of Liability
- Damages: We are not liable for indirect, incidental, or consequential damages (e.g., loss of use, food spoilage) arising from our services, except as required by law.
- Maximum Liability: Our liability is limited to the amount paid for the specific service provided.
- Pre-Existing Conditions: We are not responsible for damage due to pre-existing appliance conditions or improper prior repairs.
7. Intellectual Property
All content on our website (e.g., text, logos, images) is owned by Pacific Appliance Solutions or its licensors and protected by copyright laws. You may not reproduce or distribute it without our permission.
8. Termination of Services
We reserve the right to refuse or terminate service at any time for reasons including non-payment, abusive behavior, or unsafe working conditions.
9. Governing Law
These Terms are governed by the laws of [insert state/country, e.g., “the State of Washington”]. Any disputes will be resolved in the courts of [insert jurisdiction, e.g., “King County, Washington”].
10. Changes to These Terms
We may update these Terms periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance.
11. Contact Us
For questions about these Terms or our services, contact us at:
Pacific Appliance Solutions
5962 NW 38th Ave, Camas, WA 98607
pacappsol@gmail.com
tel:+13605180254